privacy policy

e-maison Limited Liability Company (hereinafter referred to as "our company") considers the protection of personal information to be a social responsibility, and in order to manage and operate a website that customers can use with confidence, we will comply with laws and other regulations regarding the protection of personal information, and will strive to properly manage and protect personal information by establishing the following privacy policy.

The handling of personal information applies when you purchase products, contact us, subscribe to our e-mail newsletter, etc. through our website.
Personal information collected when you use our website will be managed in accordance with our policy on handling of personal information.

We may use the personal information and order information (including information about your order history) collected from you for the purposes of providing the Service, as well as for the purposes set out in the following items.
We will not use your personal information for any purpose other than providing this service or for the purposes set out below.

1. When introducing our products and services to customers
2. When we process orders, confirm order details, or make changes on your behalf
3. When responding to inquiries from customers
4. To request customers to provide their opinions and feedback regarding our services
5. To use the information for purposes for which the Company has separately contacted the customer and received individual consent
6. To create statistical data categorized by customer attributes (age, address, etc.)
7. To provide and display information and services that match the preferences of each customer

(Please note that if you do not provide us with your personal information, we may not be able to provide you with some products and services appropriately.)

In order to ensure the accuracy and safety of personal information, we will take reasonable security measures to manage access to personal information, restrict the means of taking it out, and protect against unauthorized access, leakage, loss, destruction, tampering, etc., and in the unlikely event that an accident involving personal information, such as a leakage, occurs, we will promptly take appropriate measures, including measures to prevent recurrence.

We may entrust business to the extent necessary to achieve the specified purpose of use. In such cases, we will properly manage and supervise the business contractor. (Business contractors include shipping companies, printing companies for sending direct mail, and collection contractors for unpaid product prices, etc.)

We will not provide or disclose personal information to third parties, such as other businesses or individuals, without the individual's permission.
However, this does not apply in the following cases.

1. When the individual has given consent to the provision of information
2. When disclosure is requested by a public agency or other public institution pursuant to laws and regulations
3. When disclosing personal information to business partners related to the operation of this site.

However, in this case, the information disclosed will be limited to what is necessary, and the recipient will be obligated to manage the personal information through contracts, etc.

A cookie is a piece of data stored on your hard drive that contains information about you.
Usage of a cookie is in no way linked to any personally identifiable information on our site.
You can still use our site even if you reject cookies.
This site uses cookies on product detail pages and shopping carts.
If you reject cookies, the shopping cart will not function. Our store does not use cookies for the purpose of collecting unnecessary information. If you purchase using a shopping cart (not limited to our store), we recommend that you enable the cookie settings on your browser.

Cookies will not be used for any purpose other than displaying the shopping cart and your own purchase history, so if you wish to purchase using the shopping cart format, please enable the cookie settings in your browser.
Some pages on our website use cookies to collect access logs to help improve the usability of the website, and to make it even more convenient for you to use the website by saving you the trouble of having to enter your personal information when you return to the website.

1. Please be aware that if you voluntarily disclose personal information on the Internet, such as on a bulletin board, which is accessible to the public, that information may be collected and used by other users. If you disclose your email address, you may receive undesirable messages based on the information posted there. You must be aware that you are posting information at your own risk.
2. Third party sites and services accessible through this website, or companies that collect personal information through sweepstakes and sales promotion activities, etc., have their own privacy and data collection regulations that are independent of our company. We are not responsible for or liable for the regulations or activities of these independent third parties.

We may change the contents of this Personal Information Handling Policy without prior notice due to our business needs, the enforcement of new laws, amendments to existing laws, or other circumstances. If there are any changes, we will post a notice on this website to notify you. Please check the latest contents of this page when using the website. If you have any requests or questions regarding the handling of personal information, retained personal data, etc., please contact us at the address listed below.

The affiliation and contact details of the administrator of members' personal information, as well as the contact details for members who wish to disclose, correct, or delete their own personal information, are shown below.
If you wish to disclose, correct or delete your information, please contact us by phone or email.
Please note that we will ask you to verify your identity at that time.