About purchasing furniture and large items

All products in our shop are handmade, and craftsmen produce parts by division of labor, assemble, paint and finish.
Each piece is carefully crafted with repeated techniques, but since it is a handmade product, it is not uniform and there are individual differences.
By using natural solid wood and leaving the wood grain and knots, intentionally scratched, and painted with organic natural paint that looks like it has been peeled off, it has an antique texture that has been used for many years.
In addition, the finish using only this natural material has a slightly faded texture over time, and the scratches and luster that have been used give it an even more sophisticated French chic atmosphere.
Only the top plate has undergone a simple waterproofing process in Japan, but it is not completely waterproof, so it will naturally come off after many years of use. Also, if you leave it wet for a long time, it may soak.
We recommend that you purchase based on the characteristics of the product.

Produced in a factory trusted by the brand Juliet, imported after inspection, detailed check items are set in Japan, and quality products are delivered after inspection again. Because it is a handmade product, it is not uniform and there are individual differences.
Please refrain from purchasing if you are concerned about the details.

We will proceed with the arrangement after confirming the size.
Once again, please check the size of the installation location, the delivery route, and the size of the elevator from the entrance in the case of an apartment.

We do not accept cancellations or changes after payment has been made.
For returns due to the customer's convenience, the actual cost of return shipping (including the amount borne by our company, so it may be higher than the shipping fee listed on the website.) increase.

It will be handled by card payment or bank transfer.
In the case of bank transfer, please transfer within one week after confirming your order.
*Since this is a high-priced item, we will arrange delivery after payment is confirmed.
Cash on delivery is not available on the system.

We accept date and time designation from one week later.
Payment confirmed by 5:00 pm on the order date → 3-4 business days for shipping → 2-3 days for delivery (it may take up to 1 week depending on the region)
The product will be shipped from the brand Julier warehouse.

After confirming the payment, we will start the delivery arrangement.
We select the most suitable delivery company based on the characteristics of the product.
It is as described on each product page.

household goods courier

This is a service that transports furniture and home appliances from one piece (consolidated transportation with other products).
With just one phone call, we will come to your home to pick it up, pack it and deliver it to you.
We will unpack and install* the product so that it can be used immediately at the destination.

*Installation may be an optional service .
Also, it may not be possible in some areas. Please contact us for more information.
⇒ Yamato Home Convenience TEL. 0120-008-008
Be sure to be at the pickup location on the designated date and time.
Time designation is supported only in some areas.

Yamato Home Convenience Hours Corresponding Area

There is no slip number, so you can contact us with your name and address.
If you need an accurate delivery time, please contact us at 0120-008-008 on the morning of the day.
Please check the estimated delivery time from the driver in charge.

Hikyaku Large Size Courier

Packages with a total of 3 sides exceeding 160 cm (within 260 cm), packages weighing up to 50 kg, and multiple parcels can be delivered nationwide at the same speed as Hikyaku Express.
It will be delivered in front of your door.

Click here to search for the sales office in charge Click here to search the number of days until delivery

We will combine deliveries to customers in the vicinity of Ashiya City, Hyogo Prefecture.
Shipping costs will be quoted separately.
The delivery areas are Ashiya City, Nishinomiya City, Takarazuka City, Kobe City, Osaka Prefecture, Osaka City, Amagasaki City, Suita City, Hyogo Prefecture.
Please contact us for other areas.

brand julie
0797-35-2720

Arrival times may be significantly delayed during busy periods.
Large items may take time due to road conditions and arrival space, so it may not be possible to arrive at the exact time.
Please understand that we may not be able to meet your request for the specified delivery time.

In the case of large items, some items may require assembly. (Please check each product page)

Depending on the product, we will process your request for a separate processing fee.

We will keep your furniture after payment for up to 6 months free of charge.
If it is longer than that, we will consult with you separately depending on the quantity and item of the product, and we will keep it for a fee.
Also, please note that we cannot accept any changes or cancellations of products that are in custody.

Depending on the product, shipping charges may be added separately for applications from remote islands such as Hokkaido and Okinawa.
Thank you for your understanding.
For detailed prices, please see the shipping table here.